Proposed Fares & Services Updates
These changes will impact you!
Reduced Fare
The RTC offers reduced fares for Active Duty Military, Veterans, youth (6-17), students (K-12), senior citizens (60 and over), persons with disabilities, Medicare eligible persons, Mobility Trained customers, Nevada Clark County WIC residents, and customers with a valid reduced fare eligibility card from another transit system.
Tap and GO Card Process
Customers who do not use the rideRTC mobile app, must tap their RTC-issued Reduced Fare card on the electronic validator located inside the bus near the farebox area.
Reduced Fare Card
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PCA Card Coming Soon
The RTC is now transitioning to a new reloadable tap card and reduced fare customers will need to setup an account on the rideRTC platform as part of the application process. You can setup your rideRTC account by using the rideRTC Online Web Portal or by downloading the rideRTC Mobile app on your smartphone.
Customers MUST select if they want to use their mobile app or a reloadable tap card at the time of application to receive their reduced fare benefits. Once your account is created, you will submit your registered email address as part of your reduced fare application. This applies in person or online.
Buying Reduced Fare Passes with the rideRTC app
The rideRTC app makes it easy to buy your passes from your phone.
- Download the app and set up an account
- Click on the “Profile” button under the “Utilities” menu in the upper right-hand corner
- Next, click on the “My Discounts” button
- Enter a Reduced Pass ID number, which can be found on your Reduced Fare ID card.
If you do not have a Reduced Fare ID card, you will need to apply for one. See details below.
Reduced fares are also available for purchase with the Transit or Uber app.
There are three steps customers with Reduced Fare I.D., Veterans I.D. and Mobility Trained I.D. will need to follow when boarding.
- First, show the transit operator the RTC-issued I.D. card to prove eligibility for the reduced fare rate.
- Second, swipe the pass to pay fare or insert money in to the farebox. (Paratransit customers would skip this step.)
- Third, tap your RTC-issued I.D. card on the electronic validator
For customers that have their I.D. card linked to their account on the rideRTC app, bypass the step of showing the transit operator the I.D. Instead, just scan your phone on the validator to pay the fare. If you have additional questions about the process, call our Customer Service team at 702-228-7433 between 7 a.m. and 6 p.m. seven days a week.
Tap Card Instructions
(English)
Tap Card Instructions
(Español)
Eligible riders may apply for the RTC reduced fare ID card at the Bonneville Transit Center located on the southwest corner of Casino Center Boulevard at 101 E. Bonneville Avenue or at the RTC administration building first floor customer care window at 600 S Grand Central Pkwy #350, Las Vegas, NV 89106. You must bring an approved form of identification in order to prove eligibility.
Below are the required forms of identification to prove eligibility:
Seniors (60+):
Medicare card and/or a valid driver license or non-driver photo ID card issued by the Department of Motor Vehicles.
Active Duty Military:
Active Duty Common Access Card (CAC) or Next Generation Uniformed Services ID (USID), and Valid Nevada ID i.e. Nevada Driver’s License or state issued ID card.
Veterans:
Veterans ID Card from the Veterans Administration (VA), or DC Papers (DD214), or Military Retiree ID Card (if applicable), and Valid State Issue ID i.e. Driver’s License or state issued ID card. Get more information on the Veterans Reduced Fare Program.
Medicare Card Holders:
Medicare card and a valid driver license or non-drivers photo ID card issued by the Department of Motor Vehicles.
Youths (6-17 years):
Birth certificate, valid drivers license or non-driver photo ID card issued by the Department of Motor Vehicles. Students may present a current student ID card at the time of boarding.
Persons with Disabilities:
Medicare card or a signed letter no more than 3 months old (original document only) from a physician stating the individual is disabled and the time period of the disability accompanied by a valid driver license or non-driver photo ID card issued by the Department of Motor Vehicles.
Nevada Clark County WIC Residents:
Under this new criterion, customers will need to provide three (3) documents – Government issued photo ID, customers Verification of Certification (VOC) letter and General Signature document from Nevada Clark County WIC program office.
Visitors or New Residents:
A valid reduced-fare eligibility card from another transit system.
The online application is available for new applicants and card renewals for: Seniors (60+), Active Duty Military, Veterans, Nevada Clark County WIC residents, and Medicare Card Holders. *Lost or replacement cards are not available through the online application.
to use the online application process, YOU MUST create an account on the rideRTC platform. If you already have an account on rideRTC, please use the same email address below in you application.
***Youth and Student ID Cards are NOT PROCESSED ONLINE***
Fill out the application below.
Online Application
Personal Care Attendants (PCAs) are permitted to ride free of charge providing the customer has either a fixed-route reduced fare card or a Paratransit ID Card from RTC or another transit agency certifying that the customer requires a PCA to ride.
Eligible customers will receive the PCA reduced fare and the card holder will be required to pay the reduced fare, but their PCA will ride for free.
If you have additional questions about the process, call our Customer Service team at 702-228-7433 between 7 a.m. and 6 p.m. daily.
