Proposed Fares & Services Updates
These changes will impact you!
Order Paratransit Passes Online
Customers can purchase passes and coupon books online using the new Paratransit Purchase Web Portal with a credit or debit card. Click here to sign-up!
Currently, coupon books ordered online are delivered through USPS mail and sent to the address provided by the purchaser. The RTC is not responsible for the delivery of passes purchased online once they are postmarked and become the responsibility of the USPS. Online orders are processed upon purchase and the RTC assumes no liability in an order’s shipping and receiving. Passes are non-refundable. Children five years of age and younger ride free and must be accompanied by an adult.
RTC PARATRANSIT SERVICE UPDATE
RTC PARATRANSIT SERVICE UPDATE
RTC continues to make steady progress following the recent transition to a new technology system. We appreciate your continued patience and feedback as we focus on improving your experience.
The customer survey is now closed. As a reminder, customers who participated in the survey will receive two free rides added to their paratransit account by May 22.
Based on your feedback, RTC has expanded day-before booking hours for the myRideRTC Para app and online portal. Customers can now book next-day rides until 6 p.m., extended from the previous 5:30 p.m. cut-off time.
IMPORTANT:
- Delete the rideRTCpara app
- Download the new myRideRTC Para app from the Google Play Storeor Apple App Store
Thank you for riding with RTC and for your continued support and feedback as we improve our services.
| One Way | Coupon Books | 22/46 Single-Ride Passes |
| $3 (Base Cash Fare) | $12 (4 Rides) | $40 (22 Rides) |
| $30 (10 Rides) | $80 (46 Rides) | |
| How to buy: | How to buy: | How to buy: |
| On-board vehicles | In person at Bonneville Transit Center or RTC Administration Building |
In person at Bonneville Transit Center or RTC Administration Building |
| Online | By mail (see details below) | |
| Online |
The following passes are available for purchase online: Paratransit Fares:
